Privacy policy
Wiler connects you with other professionals. This page explains, in plain language, what we do with your data.
[À COMPLÉTER : legal review of the legal bases, retention periods and list of processors before any public promotion]
1. Who is responsible for your data
MetaStrat SASU is the data controller (see the legal notice). For any question about your data: support@wiler.pro. This address also receives your requests to exercise your rights (access, erasure…).
2. The data we collect
- Account: name, e-mail address, password (stored hashed, never in clear), phone number if you provide one.
- Profile: job title, industry, employer, city (picked from a list, never your GPS position), bio, photo, interests, professional intentions, availability, LinkedIn link if you add one, professional credentials you declare.
- Your activity in the Service: your answers to profiles (interested, later, pass), your matches, your messages, your stories and posts, your reports and blocks.
- Technical: push notification token, usage events recorded by the server, error reports, connection logs.
- Subscription: the status of your subscription or purchases, transaction identifiers. We never see your card number.
- Support: the messages you send us.
Some of this data is sensitive in terms of professional risk, in particular your intentions (for example being open to an opportunity) and the list of organizations you hide from. It never leaves the Service outside the compatibility rules provided for, is never written to our logs or sent to measurement tools, and is truly deleted with your account.
3. What stays hidden before a match
Before a match, another person only sees your profile card. Your full name, e-mail, phone number, LinkedIn link and precise location are shared only after a match. Whether your employer is shown before a match depends on a setting in your preferences: you decide whether to show it. You can exclude organizations from your audience.
Public profile page. When you create your account, a limited public profile page is enabled by default (it is only served once your e-mail is verified): it is accessible without signing in and may be indexed by search engines. It only shows your first name and the initial of your last name (when your name is entered separately), your job title, your city, your profile photo and the background photos of the “identity” and “right now” views of your card (not blurred); the rest of your profile (introduction, needs, offers, posts, interests…) does not appear and is replaced by empty placeholder blocks identical for everyone. Never your e-mail, phone number, LinkedIn link, employer, precise location or intentions. A signed-in member only sees your full profile if Wiler has already suggested it to them. You can turn it off at any time in Settings > Public profile page; the page then stops being served immediately, and search engines remove it at their own pace. Accounts created before this rule are not affected unless their owner turned the page on themselves.
4. Why we use it
| Purpose | Legal basis (GDPR) |
|---|---|
| Create and manage your account, display your profile, suggest profiles, create matches, enable conversations | Performance of a contract (Art. 6(1)(b)) |
| Send the push notifications you have allowed | Consent (Art. 6(1)(a)), which you can withdraw at any time in your phone settings |
| Send the e-mails needed for the service (address verification, password reset, security, billing) and those you chose to receive | Performance of a contract; your preferences for digests |
| Prevent abuse and fraud, moderate reports, secure the Service (including protection against profile scraping) | Legitimate interest (Art. 6(1)(f)) |
| Measure and improve use of the Service, based on internal counters | Legitimate interest (Art. 6(1)(f)) |
| Handle payments and accounting | Performance of a contract; legal obligation (Art. 6(1)(c)) |
| Answer your support requests | Performance of a contract / legitimate interest |
We do not sell your data and we do not use targeted advertising. We do not use third-party audience-measurement tools or advertising cookies.
5. Who we share it with
Technical providers that process data on our behalf:
| Provider | Role |
|---|---|
| Clever Cloud (France) | Hosting of the application, databases, cache and photo storage |
| Google (Firebase Cloud Messaging) | Delivery of push notifications |
| Brevo | Sending e-mails |
| Stripe | Payments on the web |
| RevenueCat, Apple, Google | Management of purchases and subscriptions made in the apps |
| Error-tracking tool (Sentry or equivalent) | Detecting and fixing malfunctions Bugsink, a Sentry-compatible tool self-hosted by MetaStrat on Clever Cloud (France). |
People you match with see the information described above. We may also disclose data to an authority where the law requires it.
Communication partners. Content you make visible in the Service (photo, introduction, posts, stories) may, under article 5 of the Terms, be used to promote Wiler or passed to partners (media, Wiler partners). This never covers your messages, e-mail, phone number, LinkedIn link, your employer while you have not revealed it, or your professional intentions. You can object at any time by writing to support@wiler.pro.
Transfers outside the European Union. Some providers (for example Google, Stripe, RevenueCat) may process data outside the European Union. [À COMPLÉTER : safeguards for each transfer (adequacy decision, standard contractual clauses)]
6. How long we keep it
- Your account, profile and activity data are kept as long as your account exists.
- If you delete your account (Profile, “Delete my account”), your profile, bio, intentions, interests, conversations and their messages (on both sides), matches, swipes, organization exclusions, credentials, memberships and sign-in credentials are truly deleted from the database, not merely hidden.
- What remains is detached from you: an organization’s credit ledger (without your name) and anonymous usage counters (without a profile identifier).
- Stories are temporary and expire on their own.
- Database backups: 7 days. Billing data: 10 years (accounting obligation). Technical logs: [À COMPLÉTER : retention period for technical logs]
7. Your rights
You can ask for access to your data, its correction or erasure, restriction of or objection to its processing, its portability, and withdraw your consent. Many of these actions are available directly in the app (editing your profile, notification preferences, account deletion). For anything else, write to support@wiler.pro. If you believe your rights are not being respected, you can lodge a complaint with the CNIL (cnil.fr) or your local supervisory authority.
8. Cookies and local storage
The website does not use advertising cookies or third-party audience-measurement trackers. It stores in your browser what it needs to work: your sign-in session, your display preferences and a technical cache for offline use.
9. Minors
Wiler is intended for adults. The service is reserved for people aged 18 or over.
10. Security
Communication with the Service is encrypted (HTTPS), passwords are stored hashed and sensitive data follows strict access rules. No system is infallible: if an incident affects your data, we will tell you as required by law.
11. Changes
We may update this policy. The date of the last update is shown at the top of the page.